When can an owner make a reservation?
You are able to make reservations 365 days a year prior to your arrival date, subject to the availability of units on a first-come, first-served basis of each use year. All principals and interest payments and annual assessment fees due on your account must be paid before a reservation request can be confirmed.
How can I make a back-to-back reservation without going through Interval International?
You can make a back-to-back reservation by using the last week of your current use year and the first week of your next use year. NOTE: Your assessment fees for the next year will have to be paid before the reservation can be confirmed.
Is it possible to obtain additional use nights at the resort?
Yes. You are able to get additional use nights by reserving 37 days or less, prior to your arrival date. The rate for each night will be equal to 150 percent of your regular assessment amount, prorated for the number of days that you are requesting. NOTE: The availability of additional use time is limited.
Can I upgrade to a different unit type?
Yes. You can upgrade within 45 days of your arrival date, subject to availability. There is an additional charge that will be the difference in assessment fees between the two unit types.
If I don't use my Interval, does it automatically accrue to the following year?
There are processes to bank your weeks and use them at a later time. This is where Interval International comes in.
When I want to trade my week, does
it matter which week I reserve with
the club?
It does not matter as long as you deposit your week with Interval International at least 60 days prior to the start of the requested week.
How do I bank my week?
In order to bank your week, you first must be a member of Interval International. Since your resort operates on floating time, you must first make a reservation with the resort before you contact Interval International, who will require specific reservation information such as your confirmation number, vacation dates, etc., before being able to confirm your banking.
When I call central reservations to bank my week, is it automatically deposited with Interval International?
No. You will be given information (confirmation number, vacation dates, etc.) that you must provide to Interval International in order to deposit your week. If you do not call Interval International and the week you have reserved expires, the week is lost.
If I am guaranteed a week, can I still lose my week?
The resort operates on floating time for all owners. If an owner waits until the very end of his/her use year before attempting to make a reservation, it is possible that all units could be reserved until the end of the use year. NOTE: If you do not pay your assessment fees on time, you also could lose the use of your unit for the current year.
Why can't I reserve the last two weeks of the year?
The two weeks starting on a Saturday that includes Christmas Day and New Year's day are called "Holiday Weeks." Holiday Weeks are a separate two-week package sold at a premium price, and those purchasers are automatically entitled to those two weeks. Owners may make a reservation request for Holiday Weeks up to 45 days in advance of the requested arrival date. Such request will be confirmed based upon availability.
I am an "odd year" owner. Why was I billed for an even year? I am an "even year" owner. Why was I billed for an
odd year?
The designation of "odd year" and "even year" ownership pertains to your rights to use the unit. You actually own one half of a regular week. Therefore, you are billed every year for an amount equal to one half of that charged to a regular week owner.
If I am not going to use my week until later in the year, why must I pay my assessment fees at the start of my
use year?
The payment of your assessment fees is necessary to continue ongoing operations of the resort including the timely payment of such expenses as payroll, land leases and taxes.
When are my assessment fees considered late?
Your fees are late if they are paid after the due date indicated on the billing statement that is mailed to you.
I moved and didn't get my mail. Can late fees be waived?
You will be subject to the late fee. The bylaws of the club clearly state that it is the obligation of each owner to notify the club of any change of address.
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